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A Zoom Video Communications Inc. outage Monday ground some work meetings and online learning to a halt on the first day of class for many U.S. students, highlighting the vulnerabilities of virtual school during the coronavirus pandemic.
Webinars and other online meetings were disrupted or inaccessible until around 1 p.m. in New York, the San Jose, California-based company said in a tweet. Users also couldn’t sign up for paid accounts, upgrade or manage their service on Zoom’s website. The software maker didn’t disclose the cause of the technical difficulties.
Zoom’s downtime demonstrates how the stakes of technology glitches have changed during the Covid-19 pandemic, when people have to remain home to reduce the spread of the virus. In the past, occasional outages might have prevented people from updating their…
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